What are Special Occasions?
Special occasions are themed templates designed to personalize your coffee offers for meaningful moments.
Special occasions are themed templates designed to personalize your coffee offers for meaningful moments.
a-OK Posts are public messages shared by users to express gratitude, celebrate acts of kindness, or inspire others within the community. These posts serve as a way to highlight meaningful interactions and foster a culture of generosity.
a-OK Moments are personalized stories or reflections that users share to celebrate acts of kindness they’ve experienced or initiated. These moments capture the essence of generosity, allowing users to express gratitude and inspire others within the community.
a-OK Zones are specific geographic areas where you can discover cafés and businesses participating in the a-OK network. You can view outlets, redeem drinks, or receive offers based on your current location or selected city. a-OK Zones help users connect with kindness-friendly locations near them.
My Reminders is a feature where you can set up personal notes or alerts to: Gift coffee on special occasions Follow up on a kind gesture Plan a future act of kindness This keeps you on track to share meaningful moments regularly.
Important Dates is a curated calendar of: National and international kindness-related days Popular occasions (e.g., Mother’s Day, World Kindness Day) Local celebrations in your region You can use these dates to schedule reminders or send themed a-OK drinks.
Coupons are digital rewards that offer: Discounts on coffee Free drink redemptions Special gifts or offers
Open Tickets: Support issues that are still being resolved. Closed Tickets: Issues that have been resolved or responded to by the support team. You can view the status in the “My Tickets” section.
a-OK Care is the in-app help and support center, providing: FAQs Tutorials Personalized ticket-based help Emotional or kindness support channels It ensures you’re always assisted — whether it’s a technical issue or community support.
Customer Support in a-OK is where you can: Ask questions Report issues Track resolutions via support tickets Support is available via in-app chat or by submitting help requests.