{"id":11338,"date":"2025-05-07T16:21:20","date_gmt":"2025-05-07T10:36:20","guid":{"rendered":"https:\/\/aok.community\/np\/?p=11338"},"modified":"2025-05-09T18:18:51","modified_gmt":"2025-05-09T12:33:51","slug":"how-to-create-tickets","status":"publish","type":"post","link":"https:\/\/aok.community\/np\/how-to-create-tickets\/","title":{"rendered":"How to Create Tickets?"},"content":{"rendered":"<p><b>Steps to Create a Support Ticket:<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Go to <\/span><b>a-OK Care<\/b><span style=\"font-weight: 400;\"> or <\/span><b>Customer Support<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Tap <\/span><b>\u201cCreate Ticket\u201d<\/b><span style=\"font-weight: 400;\"> or <\/span><b>\u201cRaise Issue\u201d<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Choose the category (e.g., payment, redemption issue).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Describe your issue and attach screenshots if needed.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Submit the ticket.<\/span><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">You\u2019ll receive updates via app notification and email.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Steps to Create a Support Ticket: Go to a-OK Care or Customer Support. Tap \u201cCreate Ticket\u201d or \u201cRaise Issue\u201d. Choose the category (e.g., payment, redemption issue). Describe your issue and attach screenshots if needed. Submit the ticket. You\u2019ll receive updates via app notification and email.<\/p>\n","protected":false},"author":1,"featured_media":11342,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[45],"tags":[48],"_links":{"self":[{"href":"https:\/\/aok.community\/np\/wp-json\/wp\/v2\/posts\/11338"}],"collection":[{"href":"https:\/\/aok.community\/np\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/aok.community\/np\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/aok.community\/np\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/aok.community\/np\/wp-json\/wp\/v2\/comments?post=11338"}],"version-history":[{"count":3,"href":"https:\/\/aok.community\/np\/wp-json\/wp\/v2\/posts\/11338\/revisions"}],"predecessor-version":[{"id":11374,"href":"https:\/\/aok.community\/np\/wp-json\/wp\/v2\/posts\/11338\/revisions\/11374"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/aok.community\/np\/wp-json\/wp\/v2\/media\/11342"}],"wp:attachment":[{"href":"https:\/\/aok.community\/np\/wp-json\/wp\/v2\/media?parent=11338"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/aok.community\/np\/wp-json\/wp\/v2\/categories?post=11338"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/aok.community\/np\/wp-json\/wp\/v2\/tags?post=11338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}