Privacy Policy for a-OK: act of Kindness (a-OK)

Effective: May 22, 2024

1. Introduction

Welcome to a-OK’s Privacy Policy. This Policy outlines how we collect, use, disclose, and manage your personal information. This Policy applies to our app and other products, services, and features provided by a-OK (collectively referred to as “Services”).

2. Transparency and Control

At a-OK, transparency is a core value. We aim to provide clear and straightforward information regarding the data we collect and how it is used. Our goal is to offer a personalized experience without compromising your privacy. From the outset, our policy has been to empower users with tools to control their content. a-OK conducts regular audits and employs user feedback mechanisms to make sure that our services meet our company policy and legal requirements.

3. Scope

This Policy applies to all a-OK services, including the a-OK app and associated products, services, and features. References to “Terms” indicate our Terms of Service, which you agree to upon signing up for our Services. The term “user” refers to any individual using our Services.

4. Control Over Your Information

We provide several tools to help you manage your information:

• Access and Update Information: You can access and update most of your basic account information directly within our Services through the settings menu.
• Delete Information: Instructions on how to delete your account and other specific data can be found within our Services.
• Control Visibility: Tools are available to control who can see your content and who can contact you.
• Change Permissions: You can change permissions, for certain features, at any time in your settings.
• Opt Out of Promotions: Instructions to opt-out of promotional messages are provided within the messages themselves.
• Download Data: Use our Download My Data tool to obtain a copy of your data in a portable format.
• Object to Processing: Depending on your location and the specific data processed, you may have the right to object to our processing of your information.
• Set Advertising Preferences: You can adjust your advertising settings to receive less personalized ads.

5. Information We Collect

We collect information in the following categories:

• Information You Provide: This includes account setup details (e.g., name, username, email, birthday, phone number), profile details, payment information, and content you send or save within our Services.
• Information We Generate: We collect data on how you use our Services, including usage patterns, device information, location data, and information collected through cookies and similar technologies.
• Information from Others: We may receive information about you from other users, affiliates, and third parties, including data from linked third-party services, advertisers, and contact information from others.
• Additional Information: We may collect additional information with your permission, such as access to your device’s camera roll or contact book.

6. How We Use Information

We use the information we collect for various purposes, including:

• Operating and Maintaining Services: To deliver and maintain our Services, ensure compatibility with different devices and operating systems, and provide customer support.
• Personalizing Your Experience: To show relevant content and advertisements based on your interests and preferences.
• Ensuring Safety and Security: To enhance the safety and security of our Services, prevent fraud, and verify user identities.
• Research and Development: To develop and improve our features, algorithms, and machine learning models.
• Analytics and Research: To perform analytics and conduct research to understand user trends and improve our Services.
• Legal Compliance: To comply with legal obligations, enforce our Terms, and respond to requests from law enforcement.
• Marketing and Communications: To contact you about new features, promotions, and updates.

7. How We Share Information

We share information with various parties for different purposes:

• With Other Users: Information may be shared with friends or the public, depending on your settings.
• With Service Providers: Information is shared with service providers who process data on our behalf.
• With Business and Integrated Partners: Information may be shared with partners to facilitate services and improve user experience.
• With Advertisers: Information is shared with advertisers to provide targeted advertising.
• For Legal Reasons: Information may be shared to comply with legal processes, enforce our Terms, and protect the rights, property, or safety of a-OK, our users, or others.
• For Mergers or Acquisitions: Information may be transferred to a successor or affiliate as part of a business transaction.

8. International Data Transfers

We may transfer and process your information outside your country of residence. We ensure appropriate safeguards are in place to protect your data as required by law.

9. Data Retention

We retain information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of information and the purposes for which it is collected.

10. Region-Specific Information

Depending on your location, additional rights and specific information may apply.

11. Children’s Privacy

Users are required to submit their Date of Birth to set up an account. Our Services are prohibited to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received such information, we will delete it from our records. For users ages between 13 to 18, users may be subject to parental consent to use a-OK. 

12. Updates to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will notify you by updating the date at the top of the Policy and, in some cases, providing additional notice.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us here.